Frequently Asked Questions
Below are questions that we frequently received. You may find it useful and hopefully answer your question regarding our services.
Shared web hosting service refers to a web hosting service where many websites reside on one web server connected to the Internet, each having its own Internet domain name. This is generally the most economical option for hosting, as the overall cost of server maintenance is amortized over many customers.
Our server is located somewhere in Malaysia. It is currently hosted by a tier 3+ data center which provides security and uptime guarantee.
There are 4 tier ratings for data center, 4 being the best rating and 1 being the worst. Our data center is officially tier 3 rating with some improved security features. To acquire such a high rating, a data center must provide redundant capacity and data center infrastructure components. It’s IT components must be able to be replaced or removed without interrupting routine data center operations. With the redundant and always active power supply, there is minimal planned and unplanned downtime. It guarantees 99.982 percent availability with a fractionally of less than two hours of downtime per year.
Yes, you will need at least 1 domain name for each hosting account. You can also link an existing domain name (own by you) to our server.
Yes, you will still need both hosting and domain name. Domain name is required for the email addresses while hosting space is required for storing the mails and attachments.
We currently accept manual bank transfer and Paypal payment. We are working on bringing you more payment options such as online banking and master cards. Stay tuned.